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What is the return policy period applicable?

Return/replacement request can be placed within 7 days of receiving the product.

How do I return an item purchased on TeaSwan?

Email us at [email protected] with the order number and the reason of return.

I have placed return/replacement request, what happens now?

You will get pickup request. Your order will be cancelled or replaced based on request within 15 days.

I've still not received the refund to my bank account?

If you have received the confirmation for return then your payment is on the way.

I placed the replacement request. But I want to retain it now.

Email us at [email protected] with the order number.

Cancellation And Return Policy

What is the return policy period applicable?
Return/replacement request can be placed within 7 days of receiving the product.
How do I return an item purchased on TeaSwan?
Email us at [email protected] with the order number and the reason of return.
I have placed return/replacement request, what happens now?
You will get pickup request. Your order will be cancelled or replaced based on request within 15 days.
I've still not received the refund to my bank account?
If you have received the confirmation for return then your payment is on the way.
I placed the replacement request. But I want to retain it now.
Email us at [email protected] with the order number.